Karen Gratton – Unique Story

Privacy Policy February 2021

 

Contact details

 

Name:                          Karen Gratton

Address:                       Falstaff Court, Derby DE73 5BA

Phone Number:            07810 807359

E-mail:                          kgratton.derby@gmail.com

 

The type of personal information I collect

 

I currently collect and process the following information:

 

• Personal names

• Contact numbers

• Email addresses

• Home addresses

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How I get the personal information and why I have it

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Most of the personal information I process is provided directly by a funeral home for the purpose of contacting you regarding the planning of a funeral service/memorial service or internment of ashes.

I also receive personal information indirectly, if a family member or friend has passed your number or details on so I can speak to you.

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I use the information that I am given in order to arrange a funeral service and maintain contact with a family for a short period.

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I may share this information with the Funeral Directors who are working on your behalf or the crematorium/cemetery which I am working with on your behalf.

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Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:

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• I have a contractual obligation.

• I need it to perform a public task.

• I have a legitimate interest.

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How I store your personal information

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Your information is securely stored on my password protected computer or in a notebook at home, which is stored securely. My computer has a password which only I know.

I keep email address, addresses, names and phone numbers for 3 months after I have finished working with you. I will then erase your information by deleting the emails from the funeral directors and yourself and also any other personal information from my email account and safely shred any paperwork I may have with your details on.

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Your data protection rights

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Under data protection law, you have rights including:

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• Your right of access - You have the right to ask me for copies of any of your personal information that I hold.

• Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me complete information you think is incomplete.

• Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

 

Please contact me at kgratton.derby@gmail.com if you wish to make a request.

 

How to complain

 

If you have any concerns about my use of your personal information, you can make a complaint to me at kgratton.derby@gmail.com

 

You can also complain to the ICO if you are unhappy with how I have used your data.

 

The ICO’s address:                                            Helpline number:         0303 123 1113

Information Commissioner’s Office                   ICO website:                 https://www.ico.org.uk

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF